Shipping and Delivery

For Hair Products ONLY. Excluding Hair Extension Services.

DELIVERY LOCATIONS
High Society Hair Extensions make deliveries in both Australia & World wide.

Delivery methods are provided by Australia Post and your order may be delivered to a PO Box.

PROCESS YOUR ORDER
After placing your order, a confirmation email will be sent to your email address. Please keep this email as proof of purchase. We are happy to write instructions as directed. If you choose to place an order while away from home, the responsibility is yours, but please contact us immediately to discuss. Delivery time is from Monday to Friday.

TRACK YOUR ORDER
All orders delivered to Australia are automatically tracked. If your order has not arrived, please contact our customer service at info@highsocietyhairextensions.com.au for assistance with tracking.

International orders are shipped via standard airmail service. This service is equipped with tracking, your tracking number will be sent to you after release. We cannot guarantee tracking and are not responsible for the delivery of orders sent internationally if we have to make alternative delivery arrangements

DELIVERY TIME
Orders are usually dispatched within 2 working days - we aim to get your order to you as soon as possible. Once your order is shipped, delivery time will depend on the shipping service you choose, but will be 2-7 days depending on location. IMPORTANT NOTE: Please check that all items you receive are exactly what you ordered. If you have received the wrong item, do not open it. We will not accept any returns or refunds for items that have been opened, damaged or not in their original condition. If you receive a damaged item, please contact us within 4 days of receipt and do not throw it away as we need proof that the item is damaged (e.g. email us a photo of the damaged item).

PRICE AND PAYMENT
All prices on the website are in Australian dollars. Prices are subject to change without notice. The order is shipped to an address in Australia

ORDERS SHIPPED OUTSIDE OF AUSTRALIA
Shipping costs vary depending on the country to which the package is delivered and the shipping method chosen. High Society Hair Extensions uses standard airmail including tracking. If an alternative shipping method is desired, please contact customer service: 

info@highsocietyhairextensions.com.au to discuss options.

High Society Hair Extensions accepts the following forms of payment:

• Credit/Debit Card
• Afterpay
• ZipPay
• Paypal

Some packages sent overseas will be quarantined by customs until the additional fee is paid to customs to release the package to you. Please check your country's applicable customs laws before placing an order. High Society Hair Extensions is not responsible for paying such fees and is not responsible for the refusal of your package